The Partial Renewal Analyst role at IBM supports and analyzes software usage data from Software Asset Management (SAM) tools, including IBM and third-party systems, to validate partial downturn requests. This ensures adherence to software licensing requirements and IBM terms and conditions. The role involves detailed examination of hardware info for processor-based products and user, server, and installation data for non-processor-based products.
As a Partial Project Office Analyst, you will manage partial requests related to Subscription and Support (S&S) licenses, conduct deployment analysis, and provide comprehensive support to customers' licensing needs. Your responsibilities include data analysis from SAM tools, licensing expertise, deployment comparison, entitlement reconciliation, and maintaining communications channels to manage partial renewal requests effectively. You will also document account information and support ad hoc licensing inquiries with a focus on timely execution.
The role demands strong knowledge of IBM’s licensing models, product bundles, and licensing rules, along with the ability to collaborate across teams and manage multiple client engagements. Exceptional communication skills are necessary to translate technical licensing details to non-technical stakeholders.
IBM promotes a growth mindset culture, encouraging employees to continuously learn, experiment, and collaborate in an environment fostering trust and inclusion. The company is committed to innovation and responsible technology use to improve business and society.
SAM tool data analysis, software licensing, IBM licensing models, Subscription and Support (S&S) licenses, ILMT, BigFix, SCCM, Flexera, ServiceNow, SNOW, deployment analysis, entitlement reconciliation, communication skills, Microsoft Excel, Microsoft PowerPoint, client management, licensing guidance, technical writing, English fluency
IBM Systems enables businesses to think differently about their infrastructure. With intelligent and cognitive technologies, IBM is redefining what servers and storage can do. IBM Z powers the backbone of modern industries and offers employees the opportunity to grow with cutting-edge technologies. IBM promotes a growth mindset, encouraging learning, innovation, and inclusive collaboration to drive global impact.
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